Address/ 3874 Sheridan St, Hollywood, FL 33021    Hours/ Mon-Fri: 9AM-5PM    Telephone/ +1 (530) 781-7361
Legal Terms

Terms
of Service

These Terms govern the use of the Casales Consulting Corp website and the purchase or use of our consulting services.

Last Updated: May 11, 2026

By accessing this website or engaging our services, you agree to these Terms. If you do not agree, please do not use this website or purchase services.

1. Company Information

Casales Consulting Corp provides professional consulting services, including business strategy, operations improvement, project management support, vendor coordination, market research, administrative consulting, marketing advisory, software advisory, and business documentation.

2. Use of Website

You may use this website to learn about our services, contact our company, request information, and submit inquiries. You agree not to use this website for unlawful purposes, fraudulent activity, unauthorized access, spam, abuse, or any activity that may damage the website or interfere with our business operations.

3. Consulting Services

Our consulting services are provided based on the scope agreed between Casales Consulting Corp and the client. Each project may have its own proposal, invoice, service agreement, statement of work, or written confirmation describing the services, timeline, fees, and deliverables.

Consulting recommendations are based on information provided by the client, available research, professional experience, and project-specific analysis. Clients remain responsible for final business decisions and implementation outcomes.

4. Client Responsibilities

Clients are responsible for providing accurate, complete, and timely information required for Casales Consulting Corp to perform services. Delays in providing information may affect timelines and deliverables.

Clients agree not to request services involving unlawful activity, deceptive practices, restricted industries without proper authorization, false documentation, unauthorized financial services, or any activity that violates applicable laws or regulations.

5. Fees and Payment

Service fees are based on project scope, timeline, resources required, and the level of support requested. Before work begins, clients may receive a proposal, invoice, or written service summary.

Payments may be accepted by card, bank transfer, or other approved payment methods. Payment terms will be stated on the invoice or service agreement.

Casales Consulting Corp may use business cards for legitimate company expenses, including software, research tools, vendor services, marketing resources, office resources, subscriptions, travel-related business expenses, and project-support purchases.

6. Quotes and Pricing

Unless otherwise stated, quotes are valid for the period listed in the proposal or invoice. If no expiration period is listed, a quote may be subject to change based on project complexity, availability, vendor costs, or revised client requirements.

7. Project Timelines

Casales Consulting Corp works to complete projects within the agreed timeline. However, timelines may depend on client responsiveness, project complexity, vendor availability, third-party platforms, and changes in scope.

8. Changes in Scope

If a client requests work outside the original agreed scope, Casales Consulting Corp may provide a revised quote or additional invoice. Additional work may begin once the client approves the revised scope and payment terms.

9. Cancellations and Refunds

Cancellations and refunds are handled according to our Refund & Cancellation Policy on the Customer Support page. Clients should review that policy before purchasing services.

10. Intellectual Property

Unless otherwise agreed in writing, Casales Consulting Corp retains ownership of internal templates, processes, methods, frameworks, research methods, and proprietary business materials used to provide services.

Upon full payment, clients may receive the right to use final deliverables prepared specifically for them, subject to any restrictions stated in the proposal or agreement.

11. Confidentiality

Casales Consulting Corp respects client confidentiality and takes reasonable steps to protect business information shared during a consulting engagement. Clients also agree to respect confidential information, methods, pricing, and materials provided by Casales Consulting Corp.

12. Third-Party Tools and Vendors

Some projects may involve third-party tools, platforms, vendors, software, or service providers. Casales Consulting Corp is not responsible for third-party delays, outages, policy changes, fees, or service limitations.

13. No Guarantee of Specific Results

Casales Consulting Corp provides professional consulting support, planning, research, and recommendations. However, we do not guarantee specific financial results, business outcomes, sales increases, approvals, rankings, funding decisions, or third-party decisions.

14. Limitation of Liability

To the fullest extent permitted by law, Casales Consulting Corp is not liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.

15. Website Content

The information on this website is provided for general informational purposes. It should not be considered legal, tax, financial, or accounting advice unless specifically stated in a written agreement.

16. Termination of Services

Casales Consulting Corp may suspend or terminate services if a client fails to pay, provides inaccurate information, requests unlawful work, violates these Terms, or fails to cooperate with reasonable project requirements.

17. Governing Law

These Terms are governed by the laws of the state where Casales Consulting Corp is registered, unless otherwise required by law.

18. Contact Information

For questions about these Terms, contact Casales Consulting Corp at nadia@casalesconsultnc.com, by phone at +1 (530) 781-7361, or by mail at 3874 Sheridan St, Hollywood, FL 33021.